Refund policy
At Mito & Co., we take great care in creating and packaging each of our science kits to ensure a high-quality experience for you and your child.
Due to the nature of our products, we do not accept returns or exchanges.
Refunds are issued on a case-by-case basis and are only considered in the event of:
- Items damaged during shipping
- Missing components
- Defective materials that prevent the experiment from working as intended
If you experience any of the above, please contact us within 7 days of delivery at [your email] with your order number and photos of the issue. Our team will review your request and work with you to find an appropriate resolution.
We appreciate your understanding and are committed to ensuring you have a positive experience with Mito & Co.